Frequently asked questions

Sitterville offers a user-friendly platform where you can browse profiles of qualified caregivers based on your specific needs and preferences. Simply create an account, search for caregivers in your area, and review their profiles to find the perfect match for your family.

All caregivers on Sitterville undergo a rigorous vetting process, including identity verification, background checks, and reference checks. We ensure that only qualified and trustworthy individuals become part of our community to provide peace of mind for families.

Sitterville offers on-demand and emergency childcare services for families in need of immediate assistance. Simply post your job request on our platform, and qualified caregivers in your area will be notified. You can also explore our pool of on-call sitters who are available for short-notice assignments.

Sitterville offers convenient payment options for families, including credit cards, debit cards, or ACH draft using Stripe. Families are billed directly through our platform based on the services provided, and payments are processed securely to ensure a seamless experience.

If you're not satisfied with the caregiver you've hired through Sitterville, please contact our support team immediately. We take client feedback seriously and will work with you to address any concerns and find a suitable solution. Your satisfaction is our priority.